E-learning Training Topics and Business Benefits

Whether you are looking to offer your employees engaging training solutions or you are seeking to educate your customers on the services you offer there is almost certainly an e-learning solution suitable for your requirements. E-learning is an impactful, cost-effective tool, available in any location at any time.

There are many benefits in offering and utilising e-learning solutions and there is no limit on the topics that can be covered.

1. Compliance Training

For many companies providing regulatory compliance training for employees is an integral and essential component of their business. Training employees to not only adhere to legislative standards but also to understand the rules, guidelines and policies in place. E-learning allows you to provide training in an efficient way, delivering consistent, up-to-date content and reducing the risk of non-compliance. E-learning allows for easy tracking of employee progress and completion, ensuring accountability and transparency.

 2. Onboarding and Orientation

E-learning modules can provide a structured and consistent onboarding experience for new employees, allowing them the opportunity to learn about company culture, policies, and procedures at their own pace. We previously worked with an EU agency to create an extensive set of online induction learning materials, part of which involved working across multiple European locations. By ensuring that all employees receive the same information and have a clear understanding of their roles and responsibilities, they can more quickly establish a strong basis for a successful and smoother integration into the company. Video can also be very effectively used in orientation training to familiarise new joiners with colleagues and team structures. This was used to great effect in the EU project where we filmed a short introductory video with all sector heads.

3. Product Training

E-learning can deliver product knowledge in an engaging and interactive manner, enabling colleagues to become experts on how to operate and use the company’s products and services and better understand the key features and benefits of the products they are being asked to promote, sell or support.

4. Customer Service Training

Interactive simulations and real-world role-playing scenarios create an immersive training environment in which employees can develop customer service skills such as conflict resolution, active listening, problem solving and maintaining customer satisfaction.  With the advancements in Artificial Intelligence, intelligent two-way scenarios can be incorporated into customer service training

5. Technical Skills Training

Self-paced asynchronous e-learning provides a flexible and accessible way to develop technical expertise. Explainer videos and infographics can be utilised when training employees, from data analysis to the operation and repair of vital production line equipment. Employees can quickly acquire new skills and stay current with evolving technologies.

6. Cybersecurity Training

As we have mentioned in previous articles, cybersecurity threats are a very serious concern for many businesses. Companies face economic repercussions, privacy concerns and legal ramifications so avoiding cybersecurity breaches through training and educating employees is vital. Gamified e-learning and Virtual Reality experiences which cover topics such as identifying phishing emails, creating strong passwords, and safeguarding sensitive data are all effective solutions. Regular cybersecurity training reduces the risk of security breaches and data loss, safeguarding both your business and your customers. There has been as increased demand from our customers for cybersecurity digital learning material specific to their individual needs – you can read more here.

7. Diversity and Inclusion Training

Businesses that provide training on topics like unconscious bias, cultural competence, and inclusive leadership foster an environment of diversity and inclusion within the workplace. Creating a welcoming environment for all employees is critical.  Inclusive recruitment and hiring processes, workplace harassment and discrimination polices all form part of this vital training and promotes a diverse and inclusive workplace for all.  E-learning courses, instructional video and animated explainer’s are all effective solutions for this topic.

8. Health and Safety Training

Health and Safety training including workplace safety and emergency procedures is essential for all workplace associates. This can include employees, contractors, drivers and site visitors. We have worked on multiple health and safety projects for clients which incorporate a blend of filmed video, user interactions and embedded assessments. By creating health and safety induction training in an interactive way helps ensure that your employees are well-prepared to handle any safety-related situation.

9. System Training

E-learning can provide step-by-step tutorials and demonstrations on how to use current and new software or business systems effectively. This can include both off-the-shelf and customised systems. Pre-recorded explainers, screen casts and animations can be highly effective for this type of training.

10. Financial Literacy Training

Quizzes, simulations and interactive charts are excellent tools to consider using when developing e-learning for employees who will be responsible for budgeting and financial decision making. It is crucial that employees who are undertaking this training come away with a very clear understanding of financial literacy as they will be responsible for making financial decisions which could impact the overall business.

11. Communication Skills Training

The benefits of effective communication cannot be understated, clearly delivering a message to your employees avoids uncertainty and stress. Ensuring that your employees have the communication skills required to effectively communicate with their colleagues will ultimately lead to better teamwork and more productive interactions. Some of the e-learning tools you may use to deliver this training are interactive exercises, quizzes, and audio or video simulations.

Benefits of E-Learning for Your Business

Incorporating e-learning into your business is highly advantageous as it allows employees the opportunity to complete their training at a time and location that is suitable to them. This provides flexibility self-paced, on-the-go learning benefits to both the employee and the employer.  Some of these benefits include:

1. Cost-Effective

Traditional classroom-based learning requires planning and can be costly when you consider what you may need – venue hire, instructors’ costs, training material and downtime as a result of having to remove your employees from work in order to complete the training. E-learning eliminates the need for travel, printed materials, and on-site instructors, reducing training costs significantly.

2. Flexibility and Accessibility

Employees can access e-learning materials at their convenience, allowing for self-paced learning and accommodating different schedules and learning styles. Accommodating different learning abilities for workers with disabilities or limitations can also form part of online training modules when they are being developed. You can ensure that courses are accessible and compliant for all by adding a number of features to the e-learning courses including compatibility with screen readers, alternative text for graphics & navigation  and closed captions.  Further details on accessibility can be found in this article.

3. Consistency

E-learning ensures that all employees receive the same training content, maintaining a consistent level of knowledge and skills across the organisation. The quality of learning is not dependent on the instructor, you can be sure that every trainee has the same experience and has had the opportunity to learn the material at their own pace. This digital learning format removes any pressure on key individuals or subject matter within organisations by capturing all of their knowledge in a consistent format. The benefits of consistency is not limited to the course content itself as consistency can also be achieved across multiple languages which is increasingly important for today’s global workforce.  You can read more about Benefits, Best Practice and Processes when translating content here.

4. Scalability

E-learning content can easily scale to accommodate a growing workforce, making it ideal for businesses with expansion plans. New modules can be added to training plans that have already been designed and are in use to include new regulations or policies, ensuring your training material is always current and accurate.  Content can be built in a structured manner to ensure that new training materials can be more easily integrated into the online training format.

5. Measurable Results

Analytics and reporting tools allow you to monitor employee progress and assess the effectiveness of e-learning training programs in real time. Using the knowledge gleaned from analytics, further training can then be organised for employees depending on the results. You can also clean some great insights from a usability perspective and you may decide to amend certain online modules if you feel material is proving too difficult to understand.

6. Engaging Content

Interactive and multimedia-rich e-learning content can boost employee engagement and improve the retention of information.

7. Reduced Downtime

Because of its anywhere any place any time format, colleagues can engage in e-learning during downtime, minimising disruptions to daily operations.

8. Global Reach

E-learning allows businesses to provide training to remote or geographically dispersed teams at a time that suits them creating a more inclusive and unified workforce.

Conclusion

Whether it’s compliance training, onboarding, product training, or any other area of skill development, e-learning offers cost-effective, flexible, and engaging solutions on an unlimited range of training topics that can drive your business forward.

By embracing e-learning, you can empower your team with the knowledge and skills they need to excel in their roles, providing opportunities for career advancement through upskilling and increased employee retention which will ultimately contribute to the success and growth of your business.

Contact

We hope you found this post helpful. If you would like to discuss an upcoming project, a training challenge or a learning & development programme we are always delighted to hear from you and you can contact Esus E-learning using the contact form here or email info@esus.ie.